The good folks at Hold Fast Gear went above and beyond to help make sure my order arrived on time. I purchased this wallet because I wanted a quick-access wallet for a trip to Las Vegas. I contacted Jess and asked if there was a way to have it arrive on time for our trip, and without skipping a beat, he wrote back saying they would make it happen. And they did! I will be a repeat customer for sure! Thanks again for the great work and excellent customer service! And oh, by the way, it's an incredible wallet! Perfect for what I needed!